Frequently Asked Questions

NetSuite ERP is a cloud-based enterprise resource planning system that unifies financials, CRM, inventory, procurement, and operations in a single platform. It removes the need for multiple disconnected tools and provides real-time visibility across the entire business. Because it's cloud-based, NetSuite also eliminates server maintenance, manual upgrades, and patching, giving companies a scalable, always-current ERP system.

Traditional ERPs are often on-premise, require heavy IT support, and rely on manual upgrades. NetSuite is built entirely for the cloud, offering automatic updates, global accessibility, and faster configuration. Its real-time data model and modular architecture make it far more flexible and easier to scale than legacy ERP platforms.

Yes.

While NetSuite supports large enterprises, many small businesses adopt it to consolidate systems and avoid future migrations. It allows smaller companies to operate with enterprise-grade tools from day one, adding modules as they scale. The biggest advantage for small businesses is long-term scalability without re-platforming.

NetSuite is widely used by companies ranging from 10 employees to thousands. It’s most common in fast-growing mid-market organizations but is also used by enterprise subsidiaries and divisions. Its flexibility allows it to support both simple workflows and complex global operations.

Oracle Corporation owns NetSuite. Oracle acquired NetSuite in 2016, maintaining it as a dedicated global business unit. This gives customers the stability, infrastructure, and R&D backing of a major enterprise technology provider while keeping NetSuite’s cloud-first philosophy intact.

NetSuite runs in the cloud and centralizes all business operations in a single data model. Users access the platform through a browser or mobile app, and all transactions update instantly across modules. Because the system is fully integrated, sales orders, invoices, inventory movements, and financial postings all flow automatically without manual re-entry.

NetSuite is 100% cloud-based. There is no on-premise version, and the architecture was designed specifically for cloud performance, scalability, and continuous updates. This means lower IT overhead and faster access to new features compared to hybrid or legacy ERP systems.

NetSuite uses enterprise-grade security including data encryption, role-based access controls, secure data centers, continuous monitoring, and SOC certifications. Most businesses find NetSuite more secure than on-premise systems because the infrastructure is managed and updated by Oracle’s global security teams.

NetSuite is used across software/SaaS, manufacturing, wholesale distribution, retail, eCommerce, professional services, nonprofit, food and beverage, healthcare suppliers, and more. SuiteSuccess industry editions provide preconfigured dashboards and workflows tailored to each industry’s best practices.

NetSuite is typically easier to implement, more flexible to configure, and better suited for mid-market organizations than SAP. SAP caters heavily to large enterprises with extremely complex requirements, while NetSuite focuses on unified, agile deployment. NetSuite also tends to offer better usability, faster reporting, and lower long-term cost of ownership.

NetSuite includes modules for financial management, CRM, inventory, procurement, manufacturing, project management, HR, eCommerce, WMS, billing, and analytics. Businesses can add or remove modules as needed, making the system scalable and aligned with growth.

Yes. NetSuite supports additional users, locations, subsidiaries, currencies, and modules without requiring replatforming. It’s designed to scale with businesses as they grow from early-stage to enterprise-level operations, with no performance degradation.

QuickBooks handles basic accounting, while NetSuite manages end-to-end operations including CRM, inventory, manufacturing, multi-entity accounting, and advanced reporting. Companies typically outgrow QuickBooks once they need deeper automation, auditability, or multi-dimensional financial reporting.

Yes. NetSuite consolidates accounting, CRM, inventory, project management, eCommerce, and reporting into one system. This reduces manual data entry, eliminates duplicate records, and streamlines processes across departments.

NetSuite provides real-time visibility, end-to-end automation, scalable infrastructure, and centralized data across all business functions. It reduces reliance on spreadsheets and disconnected tools, improves financial accuracy, and accelerates operational workflows. These advantages directly translate to lower costs and faster decision-making.

Yes. NetSuite includes financials, CRM, inventory, HR, procurement, eCommerce, manufacturing, and analytics in a single platform. This unified approach eliminates integration headaches and allows businesses to run their entire operation in one environment.

NetSuite publishes a 99.7% uptime guarantee but historically performs even better. Its global data centers offer redundancy, failover protection, and continuous monitoring. Uptime and performance statistics are publicly available on NetSuite’s Trust site, ensuring transparency.

Key features include general ledger, AR/AP, revenue recognition, multi-currency support, CRM, automated workflows, inventory management, procurement, project management, and robust reporting tools. The strength of NetSuite is how seamlessly these features integrate in real time.

Yes. NetSuite is delivered entirely as SaaS (software-as-a-service). Customers access the system online, and Oracle manages updates, security, and infrastructure. This removes the burden of server maintenance and manual upgrades.

NetSuite delivers updates twice per year with new features, enhancements, performance improvements, and security upgrades. Customers can test all changes in a sandbox prior to production rollout, ensuring smooth transitions without downtime.